Refund Policy

Last updated: May 31, 2026

7-day full refund

If you subscribe to Premium and decide it's not for you, you can request a full refund within 7 days of the original payment date. No questions asked.

How to request a refund

Email help@elevatemyprompt.com from the email address tied to your account, with the subject line "Refund request" and your subscription date. We will:

• Acknowledge your request within 1 business day.
• Cancel your subscription so no future charges occur.
• Issue the refund to the original payment method within 5–7 business days (the timing depends on your card issuer or bank).

After 7 days

We do not issue refunds for subscription months that have already started after the first 7 days. You can cancel anytime from the Manage Subscription link in the extension Settings; cancellation stops future renewals and you keep access through the current paid period.

Failed payments

If a recurring payment fails, Razorpay will retry the charge over the following days. If all retries fail, the subscription will move to "halted" status and then "completed" — your access drops back to the Free tier (10 enhancements/month) with no charge for the failed period.

Pro-rata refunds

We do not offer pro-rata refunds for partial months after the 7-day window. Cancellation stops the next renewal.

Chargebacks

If you have a billing concern, please email us first — we resolve most refund requests faster than a card-issuer dispute would. A chargeback filed without first contacting us may result in account suspension.

Contact

help@elevatemyprompt.com
Response within 1 business day, Monday–Friday.